Every visit follows the same quiet, safety-first sequence so you always know what happens next — and why nothing moves without your approval.
1. Model & symptom capture
We begin with your exact JennAir model and a precise description of what the kitchen is doing wrong.
2. Install-aware inspection
On site we assess the appliance and how it sits in the cabinetry — panels, clearances and connections.
3. Targeted testing
Proper tools confirm the failing path so we are not swapping parts on a hunch.
4. Written estimate
You receive a clear price for the recommended repair before anything is ordered.
5. Your approval
OEM parts stay unordered until you authorize the work.
6. Approved repair
We complete the fix while protecting floors, panels and surrounding finishes.
7. Live verification
Cooling, heat, drain or surface response is checked under real use before we leave.
8. Coverage handoff
Workmanship terms and how to reach us are documented with the estimate.