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Reviewed by Marcus Hale · Last reviewed August 11, 2026
Written by
Marcus Hale Appliance Repair Content SpecialistPublished August 9, 2026Updated August 11, 2026Technically reviewed August 11, 2026
Verified Wording follows a cited JennAir use & care manual Error Handling entry.
Owner steps from JennAir use & care manual Error Handling (PROBE ERROR).
Error codePROBE ERROR
ApplianceOven
Quick answer
PROBE ERROR — meat probe circuit open or shorted per JennAir documentation.
Model compatibility: JennAir reuses codes across series and model years, so PROBE ERROR may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Per the JennAir use & care manual, PROBE ERROR indicates the meat probe is open or shorted. If the probe is not plugged in, plug it into the oven. Press OFF to clear the message. If the probe is connected and the error remains, contact authorized service.
Signs
Symptoms you may notice
Display shows PROBE ERROR
Roast/meat-probe modes may not start
Error persists with probe inserted
Why it happens
Possible causes
Meat probe not fully seated in the jack
Open or shorted probe or cable
Moisture or damage at the probe connector
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Ensure the meat probe is fully plugged into the oven jack
Press OFF to exit and clear the error message
If the probe is connected and PROBE ERROR remains, call authorized service
Important safety warning. Do not open internal panels, access high-voltage wiring, or bypass any safety device. If you ever smell gas, stop immediately, do not operate any switches, leave the area and contact your gas provider and a qualified technician. If you see smoke, sparks, a burning smell, or water near electrical parts, switch the appliance off at the outlet if it is safe to do so and call a professional.
Please avoid
What not to attempt
Do not open internal panels or access high-voltage components
Do not bypass door locks, safety switches or interlocks
Do not adjust, disconnect or repair any gas connection or valve
Get help
When to call a technician
If PROBE ERROR continues with the probe properly inserted, contact a qualified appliance technician as the manual directs.
Seeing this code on your JennAir appliance?
Book a specialist visit for a clear estimate and approval before any repair. Independent service — not affiliated with JennAir.
