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Reviewed by Marcus Hale · Last reviewed August 11, 2026
Written by
Marcus Hale Appliance Repair Content SpecialistPublished August 9, 2026Updated August 11, 2026Technically reviewed August 11, 2026
Reviewed Wording follows cited JennAir service literature; confirm decode on your exact model.
JennAir built-in/Professional refrigeration display code — confirm against model manual.
Error codeRIM
ApplianceRefrigerator
Affected model seriesJennAir built-in, Professional, 5 Series and 7 Series refrigeration (confirm your model manual)
Quick answer
Ice maker fault alternate display (RIM) — same class of fault as ICE on some JennAir displays.
Model compatibility: JennAir reuses codes across series and model years, so RIM may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Ice maker fault alternate display (RIM) — same class of fault as ICE on some JennAir displays.
Signs
Symptoms you may notice
RIM displayed
Ice production stopped
May appear with water fill faults
Why it happens
Possible causes
Ice maker module fault
Fill or harvest sensor issue
Freezer too warm for production
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
See ICE entry for shared checks
Disconnect power at the breaker for five minutes, then restore to clear stored alarms. Press alarm/controls per your manual if applicable.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Please avoid
What not to attempt
Do not open internal panels or access high-voltage components
Do not bypass door locks, safety switches or interlocks
Get help
When to call a technician
If RIM persists after the safe checks above, contact a qualified appliance technician with your model and serial numbers. This site is independent repair guidance — not official JennAir service.
Seeing this code on your JennAir appliance?
Book a specialist visit for a clear estimate and approval before any repair. Independent service — not affiliated with JennAir.
