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RTD ERROR on a JennAir oven means the resistance temperature detector (RTD) circuit is open or shorted, according to the manufacturer error-handling guide.
Reviewed by Marcus Hale · Last reviewed August 11, 2026
Written by
Marcus Hale Appliance Repair Content SpecialistPublished August 9, 2026Updated August 11, 2026Technically reviewed August 11, 2026
Verified Wording follows a cited JennAir use & care manual Error Handling entry.
Text and owner action copied from JennAir use & care manual Error Handling (RTD ERROR).
Error codeRTD ERROR
ApplianceOven
Affected model seriesJennAir wall ovens / ranges with RTD temperature sensing (see manual)
Quick answer
RTD ERROR — the oven RTD (temperature detector) circuit is open or shorted per JennAir documentation.
Model compatibility: JennAir reuses codes across series and model years, so RTD ERROR may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Per the JennAir use & care manual Error Handling section, RTD ERROR indicates the RTD is open or shorted. The manual directs you to contact a qualified appliance technician rather than attempt internal repair.
Signs
Symptoms you may notice
Display shows RTD ERROR
Oven may not heat or hold temperature correctly
Fault may appear during preheat or cooking modes
Why it happens
Possible causes
Open or shorted RTD probe or wiring (per manufacturer message)
Connector or harness fault at the sensor
Control detecting an out-of-range RTD reading
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Record model and serial numbers from the rating label
Allow the oven to cool if it was recently hot
Contact a qualified appliance technician as the manual directs
Important safety warning. Do not open internal panels, access high-voltage wiring, or bypass any safety device. If you ever smell gas, stop immediately, do not operate any switches, leave the area and contact your gas provider and a qualified technician. If you see smoke, sparks, a burning smell, or water near electrical parts, switch the appliance off at the outlet if it is safe to do so and call a professional.
Please avoid
What not to attempt
Do not open internal panels or access high-voltage components
Do not bypass door locks, safety switches or interlocks
Do not adjust, disconnect or repair any gas connection or valve
Get help
When to call a technician
Follow the manual: call a qualified appliance technician when RTD ERROR is displayed. Do not use the oven for normal cooking until the RTD circuit is diagnosed.
Seeing this code on your JennAir appliance?
Book a specialist visit for a clear estimate and approval before any repair. Independent service — not affiliated with JennAir.
The manual does not describe an owner repair — it directs you to authorized service for RTD open/short conditions.
JennAir ovens and ranges use Whirlpool-family electronic oven controls (EOC) across several generations; the exact fault behind a given F#E# pair can vary slightly by model and control generation. Record your model and serial numbers and confirm against your appliance documentation.