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Error Code

JennAir Oven RTD ERROR

RTD ERROR on a JennAir oven means the resistance temperature detector (RTD) circuit is open or shorted, according to the manufacturer error-handling guide.

Verified Wording follows a cited JennAir use & care manual Error Handling entry.

Text and owner action copied from JennAir use & care manual Error Handling (RTD ERROR).

Error code RTD ERROR
Appliance Oven
Affected model series JennAir wall ovens / ranges with RTD temperature sensing (see manual)
Quick answer

RTD ERROR — the oven RTD (temperature detector) circuit is open or shorted per JennAir documentation.

Model compatibility: JennAir reuses codes across series and model years, so RTD ERROR may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Per the JennAir use & care manual Error Handling section, RTD ERROR indicates the RTD is open or shorted. The manual directs you to contact a qualified appliance technician rather than attempt internal repair.

Signs

Symptoms you may notice

  • Display shows RTD ERROR
  • Oven may not heat or hold temperature correctly
  • Fault may appear during preheat or cooking modes
Why it happens

Possible causes

  • Open or shorted RTD probe or wiring (per manufacturer message)
  • Connector or harness fault at the sensor
  • Control detecting an out-of-range RTD reading
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • Record model and serial numbers from the rating label
  • Allow the oven to cool if it was recently hot
  • Contact a qualified appliance technician as the manual directs

Important safety warning. Do not open internal panels, access high-voltage wiring, or bypass any safety device. If you ever smell gas, stop immediately, do not operate any switches, leave the area and contact your gas provider and a qualified technician. If you see smoke, sparks, a burning smell, or water near electrical parts, switch the appliance off at the outlet if it is safe to do so and call a professional.

Please avoid

What not to attempt

  • Do not open internal panels or access high-voltage components
  • Do not bypass door locks, safety switches or interlocks
  • Do not adjust, disconnect or repair any gas connection or valve
Get help

When to call a technician

Follow the manual: call a qualified appliance technician when RTD ERROR is displayed. Do not use the oven for normal cooking until the RTD circuit is diagnosed.

Seeing this code on your JennAir appliance?

Book a specialist visit for a clear estimate and approval before any repair. Independent service — not affiliated with JennAir.

Where it points

Likely related component

Oven RTD (temperature) sensor and its wiring

FAQ

Frequently asked questions

References

Sources & references

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